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Certified Medical Administrative Assistants Keep Healthcare Offices Running Smoothly


Medical Administrative Assistant making notes

Medical administrative assistants provide the administrative support healthcare practices need to operate efficiently and provide a positive patient experience. From greeting patients and scheduling appointments to billing and clerical duties, an administrative assistant’s ability to multitask and prioritize patient welfare is critical to the success of doctor’s offices, clinics, hospitals, and other medical providers.


If you are thinking about becoming a medical administrative assistant, it is important to understand that there are significant variations in the way the role is defined – and the types of jobs you may have. A medical administrative assistant can work in almost every part of the business side of medicine, whether it be acute care or primary care.


For example, you might be a front desk receptionist in a dermatology, dental, or chiropractic office, where you are the face of the practice and handle a range of administrative responsibilities. You may work as an administrator at an obstetrician’s private practice or a patient access coordinator in a large hospital. Medical administrative assistants also serve as scheduling coordinators at senior care facilities and pre-certification and surgical scheduling coordinators at outpatient clinics. Depending on where you work, you may be called a medical office secretary or medical office assistant.


To be considered for a medical administrative assistant position, you must be able to thrive in a fast-paced environment, prioritize information, and handle multiple projects simultaneously. Exceptional communication, organizational, and customer service skills are also essential.


Regardless of the title or specific day-to-day responsibilities, these vital medical support professionals are in high demand – and many practices and facilities are requiring medical assistant certification. Completing a Certified Medical Administrative Assistant (CMAA) program establishes a medical assistant as a caring, responsible professional who is able to perform a full range of expected duties.


Dorson Vocational Training Institute offers a comprehensive Certified Medical Administrative Assistant training course that focuses on skills ranging from medical records management, patient charting, billing practices, and insurance filing procedures to learning medical terminologies and OSHA regulations. Once you have fulfilled the online requirements, you will be notified to schedule your externship requirements to complete your training. You may then choose to sit your national exam.


Dorson Vocational Training Institute is fully licensed by the State of New Jersey and our courses are certified by The National Health Association. We also offer affordable tuition payment plans and access to financial aid. To learn more about our Certified Medical Administrative Assistant program or other healthcare classes and training programs, call us at 973-676-6300 or fill out our online form.

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